Your privacy matters to us. This policy explains clearly what data 09bt collects, how we use it, and the choices available to you as a player based in Bangladesh.
Effective: January 2026 — Last Reviewed: January 2026
Effective Date1 January 2026
This Privacy Policy ("Policy") describes how 09bt ("we", "us", "our") collects, uses, stores, and protects personal information submitted by users ("you", "Player") when accessing and using the 09bt platform at https://09bt.bio. By registering an account or using the platform, you confirm that you have read and understood this Policy and consent to the collection and processing of your personal information as described herein.
This Policy applies to all personal data processed in connection with your use of the 09bt website, mobile interface, customer support interactions, and any communications we send you. We are committed to handling your data responsibly, keeping it secure, and being transparent about how it is used. If you have any questions or concerns about this Policy, please contact us at [email protected].
At a Glance
What This Policy Covers — Six Key Points
🔐
Your Data Is Encrypted and Secured
All personal data transmitted between your device and 09bt is protected by SSL encryption. Stored data is held on secured servers with access restricted to authorised personnel only.
🇧🇩
Bangladesh-Focused — BDT and Local Payments
09bt is built for Bangladeshi players. Payment data related to bKash, Nagad, Rocket, and Upay transactions is handled with the same security standards applied to all financial data on the platform.
🚫
We Do Not Sell Your Personal Data
09bt does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Data sharing is limited to operational necessity and legal compliance only.
✏️
You Can Access and Correct Your Data
Registered players may request access to the personal data held about them, request corrections to inaccurate data, and in certain circumstances request deletion of their data by contacting our support team.
🍪
Cookies Are Used for Platform Function
09bt uses essential and functional cookies to keep your session active, remember your preferences, and maintain platform security. You can manage cookie preferences through your browser settings.
📩
Contact Our Team With Data Requests
For any data access, correction, or deletion request, or any other privacy concern, contact 09bt support directly. Our team is available 24/7 and will respond to privacy-related enquiries within 10 business days.
Section 1
About 09bt — Data Controller
For the purposes of this Policy, 09bt is the data controller responsible for the personal information collected through the platform. The following reference information identifies 09bt as the responsible party.
All players and visitors using the 09bt platform, regardless of device or access method.
Section 2
Information We Collect
09bt collects personal information in three main ways: information you provide directly when registering or using the platform, information collected automatically as you use the platform, and information obtained from third-party payment processors. The categories of data collected are described below.
2.1
Information You Provide Directly
When you register an account, make a deposit or withdrawal, contact support, or participate in a promotion, you may provide us with the following personal data:
Full name and date of birth (required for age and identity verification).
Bangladeshi mobile number used for account registration and two-factor authentication.
National Identity Document (NID) number and supporting documentation submitted during KYC verification.
Residential address in Bangladesh, where required for account verification.
Communications you send to 09bt customer support, including chat transcripts and email correspondence.
2.2
Information Collected Automatically
When you access the 09bt platform, certain technical and behavioural data is collected automatically to ensure platform security, improve user experience, and detect fraud. This includes:
IP address, device type, operating system, and browser or app version.
Session data including login times, pages visited, games accessed, and session duration.
Betting activity records including game type, stake amounts, and outcomes.
Device identifiers and cookies used to maintain your session and recognise returning players.
2.3
Information From Payment Processors
When you make a deposit or withdrawal via bKash, Nagad, Rocket, or Upay, the payment processor confirms the transaction reference, amount, and mobile wallet number associated with the transfer. 09bt receives transaction confirmation data only — full payment credentials (such as PINs or passwords) are never shared with 09bt by payment processors and are never stored on the 09bt platform.
Section 3
How We Use Your Information
09bt uses the personal data collected for the following purposes, all of which are necessary to provide a safe, functional, and compliant online gaming service to players in Bangladesh.
To create and manage your player Account, including verifying your identity and age.
To process deposits and withdrawals via your chosen BDT payment method (bKash, Nagad, Rocket, or Upay).
To provide customer support and resolve disputes, complaints, or technical issues you raise with us.
To detect and prevent fraud, money laundering, bonus abuse, and other prohibited conduct on the platform.
To conduct KYC verification and meet anti-money laundering compliance obligations.
To send you account-related notifications, promotional offers (where you have opted in), and service updates.
To improve the platform, personalise your experience, and analyse usage patterns to develop new features.
Marketing Communications: You may opt out of promotional emails and SMS notifications at any time by contacting 09bt support. Opting out of marketing communications does not affect transactional messages (e.g. deposit confirmations, withdrawal notifications).
Section 4
Legal Basis for Processing Your Data
09bt processes your personal data only where a lawful basis exists for doing so. The three primary legal bases on which 09bt relies are set out below.
4.1
Contractual Necessity
The majority of personal data processing by 09bt is necessary to perform the contract between 09bt and you as a registered player. This includes processing your registration details, verifying your identity, processing deposits and withdrawals, and managing your account balance. Without this processing, 09bt cannot provide you with its gaming and betting services.
4.2
Legal Obligation
Certain processing activities are required to comply with legal obligations applicable to 09bt, including anti-money laundering (AML) obligations, know-your-customer (KYC) requirements, and obligations to cooperate with law enforcement or regulatory bodies where legally required. 09bt will retain certain records and transaction data as required by applicable law even after your account is closed.
4.3
Legitimate Interests
Where processing is not required by contract or law, 09bt may process your data on the basis of its legitimate interests, provided these interests are not overridden by your own rights and interests. Legitimate interests pursued by 09bt include: maintaining platform security, detecting and preventing fraud and bonus abuse, improving platform performance, and communicating service-relevant updates to active players.
Section 5
Sharing Your Information With Third Parties
09bt does not sell your personal data. We share your information with third parties only where strictly necessary for operational, legal, or safety reasons as described below.
5.1
Payment Processors
To process your deposits and withdrawals, 09bt shares transaction reference data with your selected payment provider (bKash, Nagad, Rocket, or Upay). Only the minimum data required to complete the transaction is shared. These payment providers operate under their own privacy policies and data protection standards, which we encourage you to review.
5.2
Technology and Service Providers
09bt works with trusted technology partners to operate the platform, including game providers (such as Pragmatic Play, Evolution Gaming, and Spribe), fraud detection services, and customer support platforms. These partners access only the data necessary for their specific service function and are contractually required to maintain confidentiality and use the data solely for the purpose for which it was shared.
5.3
Legal and Regulatory Disclosure
09bt may be required to disclose your personal data to law enforcement agencies, regulatory authorities, or courts where legally compelled to do so. In such cases, 09bt will disclose only the data that is specifically required by the relevant legal order or request, and will take reasonable steps to notify you of such a disclosure unless prohibited from doing so by law.
Important: 09bt never sells your personal data to advertising networks, data brokers, or any third party for commercial gain. Data sharing is restricted to the operational and legal categories described in this section.
Section 6
Payment Data and Financial Information
Given that 09bt facilitates real-money gaming and sports betting in BDT, the handling of financial data warrants specific explanation.
6.1
What Financial Data 09bt Holds
09bt maintains records of all deposits, withdrawals, and betting transactions associated with your Account. These records include the transaction date and time (Bangladesh Standard Time, UTC+6), the BDT amount, the payment method used (e.g. bKash, Nagad), and the transaction reference number provided by the payment processor. These records are maintained for account management, dispute resolution, and compliance purposes. Full payment credentials such as mobile wallet PINs, passwords, or OTPs are never stored by 09bt.
6.2
Security of Financial Records
Financial records held by 09bt are stored on encrypted, access-controlled servers. Access to financial data is restricted to authorised personnel who require it for account management, compliance review, or customer support purposes. All access to financial records is logged and audited. 09bt employs industry-standard SSL encryption for all data in transit between your device and the platform, ensuring that your payment and account details cannot be intercepted during transmission.
Section 7
Cookies and Tracking Technologies
09bt uses cookies and similar tracking technologies to operate and improve the platform. This section explains what cookies we use, why we use them, and how you can manage them.
7.1
Types of Cookies Used
09bt uses the following categories of cookies on the platform:
Essential cookies — required to keep you logged in and maintain your session securely across the platform. These cannot be disabled without affecting platform functionality.
Preference cookies — used to remember your language setting, currency display, and other personalisation choices so you do not need to reset them on each visit.
Analytics cookies — used to understand how players navigate and interact with the platform, helping 09bt identify performance issues and improve the user experience.
Security cookies — used to detect and prevent fraudulent activity, unauthorised access attempts, and bot traffic on the platform.
7.2
Managing Your Cookie Preferences
You can control and manage cookies through your mobile or desktop browser settings. Most browsers allow you to block or delete cookies. Please be aware that disabling essential cookies will affect your ability to use key platform features, including staying logged in to your 09bt account. Clearing cookies will also log you out of your current session. For instructions specific to your browser, refer to the browser's help documentation.
Section 8
Data Retention
8.1
How Long We Keep Your Data
09bt retains personal data for as long as your account remains active and for a period thereafter as required by applicable compliance and legal obligations. As a general rule, account data and transaction records are retained for a minimum of five years following account closure to meet AML and KYC record-keeping requirements. Communications with customer support are retained for up to three years. Anonymised or aggregated data (from which no individual can be identified) may be retained indefinitely for statistical and platform improvement purposes.
8.2
Data Deletion Requests
You may request deletion of your personal data by contacting 09bt support. 09bt will action deletion requests within 30 days where technically feasible, subject to any overriding legal obligation to retain the data. Where a legal retention obligation applies, 09bt will inform you of the applicable retention period and delete the data as soon as that obligation expires. Note that deletion of your account data will result in permanent loss of access to your account and betting history.
Section 9
Your Data Rights
As a player using the 09bt platform, you have the following rights in respect of your personal data. To exercise any of these rights, contact 09bt support at [email protected]. We will respond within 10 business days.
Right of Access — you may request a copy of the personal data 09bt holds about you.
Right to Rectification — you may request that inaccurate or incomplete personal data held about you be corrected.
Right to Erasure — you may request deletion of your personal data, subject to legal retention obligations as described in Section 8.
Right to Restriction — you may request that we restrict the processing of your personal data in certain circumstances, for example while a dispute is being investigated.
Right to Object — you may object to processing of your personal data carried out on the basis of legitimate interests, including direct marketing communications.
Right to Withdraw Consent — where processing is based on your consent (e.g. marketing emails), you may withdraw that consent at any time without affecting the lawfulness of prior processing.
09bt will not discriminate against you for exercising any of the above rights. If you are dissatisfied with how 09bt has handled a data rights request, you may escalate your concern by contacting our support team in writing.
Section 10
Security of Your Personal Data
10.1
Technical and Organisational Measures
09bt implements a range of technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data in transit, encrypted storage for sensitive personal and financial data, access controls limiting data access to authorised staff only, regular security reviews and vulnerability assessments, and multi-factor authentication for administrative platform access.
10.2
Your Responsibility
While 09bt takes its security obligations seriously, the security of your account also depends on steps you take yourself. You must keep your login password confidential, use a unique strong password not shared with any other service, log out of your session on shared devices, and report any suspected unauthorized account access to 09bt support immediately. 09bt will never ask you for your password via email, chat, or any other channel.
Section 11
Children and Minors
09bt is strictly an adults-only platform. Players must be aged 21 or over to register and use the platform. 09bt does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account. Parents and guardians who believe a minor may have registered on 09bt are encouraged to contact our support team immediately at [email protected].
Section 12
Changes to This Privacy Policy
09bt reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform features. The effective date at the top of this page will be updated whenever a material change is made. Where changes are significant, 09bt will use reasonable efforts to notify registered players via email or an in-platform notification prior to the changes taking effect. Continued use of the platform after any update constitutes acceptance of the revised Policy.
Section 13
Contact Us
If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a privacy-related concern, please contact the 09bt support team. We are available 24 hours a day, 7 days a week.